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Frequently Asked Questions

Why Should I Buy From Balajicomputerwala.com ?
We are a leading Indian retailer for high-end PC parts. We offer competitive prices nationwide. Our expertise is backed by over 6 years in the industry. We ensure full satisfaction for our customers.
Is It Safe And Secure To Purchase From Balajicomputerwala.com ?

A 100% safe environment is provided for customer data. Personal information is secured by our website. An https protocol is utilized to signal safety. Protection from online threats is maintained. Secure online transactions are guaranteed at all times.

Does Balajicomputerwala.com Sell’s New And Genuine Products ?

All the products which we sell in our website is in new condition as we do not deal in used products nor we deal in any kind of duplicacy as we only sell the products for which we are the authorised and have our tie-up with those companies. Many companies like MSI, Gigabyte, AMD, Nvidia, LG, ASUS and many more companies has listed our site’s name in their websites as their official Traders

Does Balajicomputerwala.com Has Any Hidden And Shipping Charges ?

No hidden charges are included. All costs are shown at order confirmation. Crystal-clear pricing is provided for every buyer. Extra fees are charged for shipping. These costs are displayed during the checkout process.

What Are The Payment Options Available With Balajicomputerwala.com?

We have Credit/Debit card options, Net Banking, Credit/Debit Card  option available with us.

Will I Receive Every Updates Of My Order?
Every status update is recorded in your order history. These details are also sent via email. Your order can be tracked through these channels. Tracking details are provided once the product is shipped.
 
What Is Your Return And Refund Policy ?
Return requests are accepted only for damaged or wrong products. Dead or defective items are also covered. Disputes must be informed within 3 days of delivery. A 7-day period is granted for complete PC sets.
Only replacements are applied for orders after 18/12/2023. No refunds are provided for these transactions. Returns are not accepted if product seals are opened. Faultless items cannot be returned.
Orders cannot be refunded once placed. Modification is allowed only once per consumer. Your compliance with these terms is required for all claims.
How We Will Receive Our Refund And In How Many Days ?
Refunds are processed to the original payment account. For bank transfers, funds are returned to the buyer's account. This process is completed within 7–10 working days. Our refund policy can be referenced for details.
 
Does Balajicomputerwala.com Provides GST Invoice?
Proper GST invoices are provided for all sold products. No items are sold without a GST invoice. Company GST numbers can be included if mentioned in the order comments.
Three pages of the GST certificate must be provided for verification. This documentation is required for the company invoice. Your compliance is appreciated for tax processing.

then kindly mention the same in the comment box which you can find while ordering, also you will need to provide the 3 pages of GST certificate of your company for GST invoice.  

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