At Balaji Computer Wala (C/o Shubham IT Solution), we respect your privacy and are committed to protecting the personal information provided by our customers and website visitors.

1. Information We Collect

When you use our website, contact us, request a quotation, or place an order, the following information may be collected when required:

• Name
• Phone number
• Email address
• Billing address
• Shipping address
• Order and product details
• Payment confirmation details
• Information provided through our contact or enquiry forms

2. How We Use Your Information

Your information may be used to:

• Process and confirm your orders.
• Provide quotations and respond to enquiries.
• Arrange product delivery.
• Provide customer support.
• Send order, payment, and delivery updates.
• Maintain business and transaction records.
• Improve our website, products, and services.
• Provide relevant promotional information where permitted.

3. Payment Information

We accept payments through UPI and Bank Transfer.

We do not ask customers to provide their UPI PIN, banking password, OTP, or other confidential banking credentials.

Customers should never share their UPI PIN, OTP, password, or other sensitive banking information with anyone claiming to represent Balaji Computer Wala.

4. Delivery Information

For order delivery, necessary information such as the customer’s name, phone number, and shipping address may be shared with Blue Dart or another delivery service when required to fulfil the order.

5. Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited
• Approximate location
• Device and browser information
• Website interactions
• Traffic source
• General usage information

This information helps us understand website performance and improve the user experience.

6. Google Ads

We may use Google Ads and related Google advertising technologies to promote our products and services.

These technologies may use cookies or similar technologies to measure advertising performance, understand website interactions, and show more relevant advertisements.

Where applicable, information collected through these technologies may be processed by Google in accordance with Google’s own privacy policies and settings.

7. Meta Pixel

Our website may use Meta Pixel to understand website activity, measure the effectiveness of our advertising campaigns, and improve our marketing.

Meta Pixel may collect information about website visits, pages viewed, actions taken on the website, and certain device or browser information.

Information processed through Meta technologies is subject to Meta’s applicable privacy policies and settings.

8. Cookies

Our website may use cookies and similar technologies for:

• Essential website functionality
• Website performance
• Analytics
• Remembering preferences
• Advertising and marketing
• Measuring advertising performance

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

9. Third-Party Services

We may use trusted third-party services for website hosting, website security, analytics, advertising, marketing, communication, payment confirmation, and product delivery.

These services may process information as necessary to provide their services, measure website or advertising performance, complete orders, or comply with applicable legal requirements.

10. Marketing Communications

Promotional emails or messages may be sent where applicable and where the required consent has been provided.

Customers may request to stop receiving promotional communications at any time.

Order confirmations, payment updates, delivery notifications, and other necessary service-related communications may still be sent.

11. Protection of Personal Information

Reasonable technical and organizational measures are taken to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can be guaranteed to be completely secure.

12. Information Retention

Personal information may be retained for as long as reasonably necessary for order processing, customer support, business records, legal requirements, dispute resolution, fraud prevention, and other legitimate business purposes.

13. Customer Privacy Rights

Subject to applicable law, customers may contact us to:

• Request access to their personal information.
• Request correction of inaccurate information.
• Request deletion of personal information where applicable.
• Withdraw consent where applicable.
• Stop receiving promotional communications.

Requests may be subject to reasonable verification and applicable legal requirements.

14. Information Disclosure

Personal information is not sold or rented to third parties.

Information may be disclosed when required by law, legal proceedings, government authorities, or law enforcement agencies, or when necessary to protect our customers, website, business, or legal rights.

15. External Links

Our website may contain links to third-party websites and services.

Balaji Computer Wala is not responsible for the privacy practices or content of third-party websites. Customers are encouraged to review the privacy policies of those websites before providing personal information.

16. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time due to changes in our services, website, technology, or applicable laws.

Any updated version will be published on this page with the revised “Last Updated” date.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website.

Business Name: Balaji Computer Wala
Operated by: C/o Shubham IT Solution
Website: balajicomputerwala.com